Privacy Policy

Effective Date: 10-01-2024

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At RAS Spaces, a product of Propeden Estate Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, engage with our services, or interact with us in any other way.

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By using our website or services, you consent to the collection and use of your personal information as described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

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1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

Personal Information

• Contact Information: This includes your name, email address, phone number, and mailing address.

• Project Information: Details about the services you request, including design preferences, space dimensions, and project scope.

• Payment Information: If you make payments for services, we collect payment details such as credit/debit card information and billing address. However, we do not store full payment card details as payment is processed securely by trusted third-party payment gateways.

Non-Personal Information

• Usage Data: This includes data about how you use our website, services, and interactions, such as pages visited, time spent on each page, and other usage statistics.

• Device Information: We may collect information about the device you use to access our website, including device type, operating system, browser type, and IP address.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve user experience, track usage patterns, and tailor content and advertisements to your interests. You can control cookie settings through your browser settings.

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2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

• To Provide Services: We use your personal information to create custom designs, schedule consultations, and provide the services requested.

• Communication: We may contact you regarding your inquiry, project updates, and follow-up communications. We may also send promotional offers or newsletters, but you can opt-out of these communications at any time.

• Customer Support: To respond to your inquiries, resolve issues, or address any concerns you may have regarding your project.

• Payment Processing: To process payments for the services rendered and maintain financial records.

• Improvement of Services: We use non-personal data to enhance our website’s functionality, performance, and user experience.

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3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your personal information with trusted service providers (such as payment processors, project partners, or contractors) who assist in delivering our services. These third parties are obligated to keep your data confidential and use it only for the purposes we specify.

• Legal Requirements: We may disclose your information if required to do so by law or to comply with legal obligations, such as responding to a subpoena, court order, or other legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

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4. Security of Your Information

We take the security of your personal data seriously and use commercially reasonable physical, electronic, and administrative safeguards to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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5. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal data is no longer needed for these purposes, we will securely delete or anonymize it.

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6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections or updates if necessary.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by following the unsubscribe link in the email or by contacting us directly.

• Data Deletion: You can request the deletion of your personal information, subject to certain legal or contractual restrictions.

To exercise any of these rights, please contact us at the details provided below.

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7. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take appropriate steps to remove such information from our records.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top of the policy will be revised. We encourage you to periodically review this policy for any changes.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under this policy, please contact us at:

• Email: info@rasspaces.com

• Phone: +91 90524-68129

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By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.