Question 1

About Ras Spaces?

Accepted Answer

Ras Interiors is dedicated to creating functional and aesthetically pleasing interior spaces that reflect the unique style and needs of each client. Our mission is to transform spaces into inspiring environments that enhance the quality of life for our clients.

Question 2

What services does Ras Spaces offer as an interior designing company?

Accepted Answer

As an interior designing company, Ras Interiors offers a wide range of services including residential interior design, commercial interior design, space planning, furniture selection, color consultation, and project management.

Question 3

Why choose Ras Spaces for your interior design needs?

Accepted Answer

Ras Interiors stands out for its innovative designs, meticulous attention to detail, personalized approach, and commitment to exceeding clients' expectations. With a focus on enhancing living experiences through design, Ras Interiors ensures each project is a unique reflection of the client's style and vision.

Question 4

What services does Ras Spaces offer?

Accepted Answer

RAS Spaces offers a comprehensive range of interior design services including residential design, commercial design, space planning, furniture selection, color consultation, and project management.

Question 5

What is the process for working with Ras Spaces?

Accepted Answer

The process begins with an initial consultation to understand your needs and preferences. We then create a design proposal, followed by detailed planning and execution. Throughout the project, we maintain open communication to ensure your satisfaction.

Question 6

What are the terms and conditions for Ras Spaces' services?

Accepted Answer

Our terms and conditions include detailed information on project timelines, payment schedules, client responsibilities, and our commitment to delivering high-quality services. Please refer to our official terms and conditions document for more details.

Question 7

What is the delivery process for Ras Spaces?

Accepted Answer

RAS Spaces ensures a seamless delivery process by coordinating with clients to schedule deliveries at convenient times. We handle all logistics to ensure that materials and furnishings arrive safely and on time.

Question 8

What is Ras Spaces' privacy policy?

Accepted Answer

RAS Spaces is committed to protecting your privacy. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent. For more details, please refer to our full privacy policy.

Question 9

Can I cancel after design approval?

Accepted Answer

No refunds are applicable after: Design approval, Order placement, Production commencement. Custom and made-to-order items are non-cancellable and non-refundable.

Question 10

Are all items shown in designs included in the quotation?

Accepted Answer

Not necessarily. Designs are visual representations to help understand layout and aesthetics. Some decorative or beautification elements may be shown for presentation purposes but: Are not included in the quotation, Will not be executed unless explicitly mentioned in the BOQ. Always refer to the quotation/BOQ for the final scope.

Question 11

What is the 72-Hour Free Look Period?

Accepted Answer

You may cancel the project within 72 hours of paying the booking amount. 100% of the booking amount will be refunded. Cancellation must be requested in writing. After this period, cancellation and refunds are governed by the Cancellation Policy.

Question 12

Will I get a refund if I partially cancel the project?

Accepted Answer

Partial refunds are allowed only in exceptional cases, subject to management approval. The company’s decision in such matters is final and binding.

Question 13

Are there warehousing or storage charges?

Accepted Answer

Yes, if required. Free storage up to 10 days after scheduled dispatch. From the 11th day onward: ₹500 per day. Charges must be cleared before rescheduling delivery or installation.

Question 14

Will RAS Spaces coordinate with society or builder?

Accepted Answer

Basic coordination may be supported; however: Obtaining permissions, Work passes, Lift access are the client’s responsibility unless otherwise agreed in writing.

Question 15

Is the quotation final or can it change later?

Accepted Answer

The initial quotation is indicative and based on preliminary inputs. The final price is confirmed only after: Design approval, Material selection, BOQ (Bill of Quantities) sign-off. Once the BOQ is approved, prices do not change unless the scope is modified.

Question 16

Is my personal data safe?

Accepted Answer

Yes. Your personal data is handled in accordance with our Privacy Policy and is used only for: Project execution, Communication, Legal and compliance purposes. We do not sell or misuse customer data.

Question 17

Are verbal promises or WhatsApp discussions binding?

Accepted Answer

No. Only written confirmations mentioned in: Approved quotations, BOQ documents, Official emails are legally valid. Verbal assurances or informal messages are not binding.

Question 18

What is the delay compensation policy?

Accepted Answer

If the delay is solely caused by RAS Spaces: ₹500 per day is applicable after a 15-working-day grace period, Maximum compensation is capped at 3% of the project value. Compensation is applicable only after full payment and project handover.

Question 19

What services does RAS Spaces provide?

Accepted Answer

RAS Spaces offers end-to-end interior solutions, including: Interior design consultation, Modular kitchens and wardrobes, Custom furniture, Civil, electrical, plumbing, painting, and false ceiling works, Residential and commercial interior execution. All services are handled under one coordinated project workflow.

Question 20

When does execution start?

Accepted Answer

Execution begins only after: Design approval, BOQ sign-off, Receipt of the required milestone payment. Delays in payments or approvals may affect the project timeline.

Question 21

How will I receive updates during the project?

Accepted Answer

Updates are shared via: WhatsApp, Email, Phone calls. All major approvals and confirmations will be documented for clarity.

Question 22

Can I make changes after design approval?

Accepted Answer

No. Once the design and BOQ are approved: Scope changes are not permitted, Price renegotiation is not allowed. This ensures smooth execution and avoids delays or cost overruns.

Question 23

What is the booking amount and is it refundable?

Accepted Answer

A 10% booking amount is required to initiate the project. It is adjusted against the total project cost. It is non-refundable, except during the 72-hour Free Look Period.

Question 24

What is covered under warranty?

Accepted Answer

Warranty covers manufacturing defects only, as per the Warranty Policy. It does not cover: Normal wear and tear, Water seepage or moisture damage, Mishandling or misuse, Unauthorized modifications, External damages. OEM products are covered under respective manufacturer warranties.

Question 25

Are there extra charges if there is no service lift?

Accepted Answer

Yes. If a service lift is unavailable or restricted: From 3rd floor onward: ₹5,000 flat unloading charge, From 9th floor onward: ₹1,000 per additional floor. These charges cover additional labor and safety risks.

Question 26

Whom should I contact for support or complaints?

Accepted Answer

📧 Email: complaint@rasspaces.com | legal@rasspaces.com, 📞 Phone: +91 9666009935. Our team will assist you as per the defined support and escalation process.

Question 27

Who is responsible for site readiness?

Accepted Answer

The client is responsible for ensuring: Clear access to the site, Availability of power and water, Required society permissions, No third-party interference. Delays due to site issues are not attributable to RAS Spaces.

Question 28

What factors can affect delivery timelines?

Accepted Answer

Timelines may be impacted due to: Delayed payments or approvals, Site not being ready, Society or builder restrictions, Lack of lift or power supply, Client staying at site during execution, Force majeure events. Delivery guarantees apply only if all client obligations are fulfilled.

Question 29

Where can I see your policies?

Accepted Answer

All policies are clearly available on our website: Terms & Conditions, Cancellation & Refund Policy, Warranty Policy, Privacy Policy. We encourage every client to review them before booking.

Question 30

What if there is a delay from your side?

Accepted Answer

If the delay is solely caused by RAS Spaces: ₹500/day compensation applies, After a 15-working-day grace period, Capped at 3% of project value. Your peace of mind matters to us.

Question 31

Who will manage my project?

Accepted Answer

You’ll be supported by: Design team, Execution team, Project coordination support. Ensuring single-point clarity and smooth handover.

Question 32

Is my money and data safe?

Accepted Answer

Yes. We follow strict: Payment milestone systems, Data privacy and security practices. Your information is used only for project execution and communication.

Question 33

Do you handle warranty and after-sales support?

Accepted Answer

Yes ✅ We provide: Warranty on manufacturing defects, OEM warranties for branded products, Dedicated post-handover support. Details are clearly shared in the Warranty Policy.

Question 34

When does the work start?

Accepted Answer

Work begins once: Designs are approved, Required payment milestone is cleared, Site is ready. This ensures timely delivery and better coordination.

Question 35

How long will my project take?

Accepted Answer

Timelines depend on: Project size, Scope, Site readiness. You receive an estimated delivery timeline after order placement. We follow a structured execution plan to avoid delays.

Question 36

What happens after design approval?

Accepted Answer

Once you approve: Designs, BOQ, Materials. The scope is frozen, ensuring: ✔ Smooth execution, ✔ No confusion, ✔ No pricing disputes. This protects both you and the project timeline.

Question 37

Are verbal promises valid?

Accepted Answer

To protect you and avoid confusion: Only written confirmations (quotation, BOQ, email) are considered valid. This ensures 100% transparency.

Question 38

Will I get regular updates during execution?

Accepted Answer

Absolutely. You’ll receive updates via: WhatsApp, Phone, Email. All approvals and major decisions are documented for clarity.

Question 39

What if I have concerns or need escalation?

Accepted Answer

We’re always here to help. 📧 Email: complaint@rasspaces.com | legal@rasspaces.com, 📞 Phone: +91 9666009935.

Question 40

Why should I choose RAS Spaces for my interiors?

Accepted Answer

Because we offer end-to-end interiors under one roof — design, manufacturing, execution, and delivery — with transparent pricing, fixed timelines, and written commitments. No hidden surprises, no middlemen confusion.

Question 41

Some designs show extra elements—are they included?

Accepted Answer

Designs are visual representations. If any decorative or beautification elements are shown only for aesthetics, they are clearly excluded unless mentioned in the quotation. 👉 Always trust the BOQ for the final scope.

Question 42

Can I cancel the project midway?

Accepted Answer

Cancellations are governed by our Cancellation & Refund Policy. Custom and made-to-order items cannot be cancelled once production starts. We strongly recommend reviewing the policy before final approval.

Question 43

Are there any hidden costs later?

Accepted Answer

No. All executable items are clearly mentioned in the quotation/BOQ. Anything not mentioned in writing is not charged and not executed.

Question 44

Do you offer customized designs or only standard modules?

Accepted Answer

We specialize in custom-designed interiors tailored to your: Space, Lifestyle, Budget. You also get modular and factory-finished furniture for better quality and durability.

Question 45

What is the booking amount? Is it safe?

Accepted Answer

A 10% booking amount secures: Design allocation, Price lock, Project planning. You also get a 72-hour Free Look Period — cancel within this time and receive a 100% refund of the booking amount.

Question 46

Will I get a clear cost breakup before starting?

Accepted Answer

Yes ✅ You receive a detailed quotation and BOQ with clear material specifications, scope, and pricing before execution begins. What is approved in writing is what gets executed.

Question 47

Is the initial quotation final?

Accepted Answer

The first quotation is indicative, based on your requirements. Once designs and materials are finalized and the BOQ is approved, the price becomes fixed and locked — no last-minute escalation.

Question 48

What’s the next step to get started?

Accepted Answer

Simple 😊 ✔ Share your requirement, ✔ Get a design & estimate, ✔ Approve and relax — we take care of the rest.

ABOUT US

Why Choose RAS Spaces

Specialized Theme-Based Designs

End-to-End Project Management

Creative & Functional Approach

Sustainable & Quality Materials

Transform Your Space Today!

Frequently asked questions